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Community Participation

In your plan: Assistance with social and community participation Core supports

Community participation NDIS support is a support worker by your side when you head out: the shops, a cafe, the beach, your club or church. We go out from Wallsend across Newcastle and Lake Macquarie, to the places you already like and the ones you have been meaning to try.

Two friends talking over coffee at a cafe table
  • Registered NDIS provider Reg. 4050000000 (demo)

Out in the community, at a glance

Two ways to read this
  • A support worker can go out with you.
  • You choose where you go.
  • You might go shopping, to a cafe or to the beach.
  • You can go to a club, a game or church.
  • You pay for your own coffee or ticket.
  • We agree other costs with you before the first outing.
  • The same workers go out with you each week.

Want more? The full page is below. Or ring us and ask anything.

Plan category
Assistance with social and community participation
Budget
Core supports (flexible across core categories)
Funding types
NDIA-managed, plan-managed and self-managed. We are a registered provider.
Includes
  • Shopping, banking and errands
  • Cafes, the library and local events
  • The beach, parks and walking tracks
  • Clubs, sport, church and volunteering
  • Catching the bus or light rail together
  • Going with you to appointments in town
  • Planning the week's outings with you
Suits
Adults 18+ who want company and practical support to get out and take part in things, on their own terms.
Shifts
Outings of 2 hours or more, seven days, between 6am and 10pm, with one worker per person. A regular team of two or three.
Areas
Newcastle, Lake Macquarie. Suburb list
Reply
We reply within 2 business days. First shift usually 2 to 3 weeks after you first get in touch.
To refer, send
Name and suburb, which days suit, how the plan is managed, the kind of outings in mind, and anything the worker needs to know to be safe when out. Referral form
Capacity by area, checked 24 Oct 2026
AreaWeekdaysWeekends
NewcastleOpenShort waitlist, about 3 weeks
Lake MacquarieOpenShort waitlist, about 3 weeks

Community Participation in full

Getting out of the house is often the hardest part of the week, and the most important. Community participation NDIS support means a support worker comes with you, so the shops, the beach or the footy are within reach again. Our base is in Wallsend, we are NDIS registered, and we go out with people across Newcastle and Lake Macquarie.

What is community participation NDIS funding for?

On a plan, this support is called "Assistance with social and community participation". It sits in core supports, and the NDIS says it is there for people who want to spend more time in their local community and get involved in group or social activities.

In practice, that means you pick the outing and your support worker helps with whatever makes it hard: planning, getting there, paying at the counter, finding a seat, the noise, or just having someone beside you.

Community access NDIS: what an outing can look like

Most people have one or two regular outings a week, plus the occasional one-off. Some favourites with the people we support:

  • the weekly shop at Charlestown Square or Westfield Kotara
  • a coffee and a walk along the Warners Bay foreshore
  • Bathers Way at Merewether, or a swim at the ocean baths
  • the library, a craft group or a Men's Shed
  • church on Sunday, or the local footy on a Saturday
  • a GP or hospital appointment in town

An afternoon in Charlestown

A participant in Elermore Vale has a three-hour shift every Wednesday. Her support worker meets her at home at noon. They catch the bus to Charlestown Square, where she does her own banking and picks up a script, and the worker helps carry the bags and keeps an eye on the time. Lunch is at a cafe she chose months ago. On the way home they plan next week's outing: the markets, if the weather holds.

Who pays for what on an outing

NDIS funding can't be spent on day-to-day living costs. Your own coffee, lunch, ticket or entry fee is yours to pay, the same as for anyone else. Your plan pays for the support worker's time.

We agree how activity costs work before the first outing, including the support worker's own entry and any travel in their car, and we write it into your service agreement. No surprises on the day.

The same people beside you

Going out with someone works best when you know them. Your outings are shared between two or three regular support workers, kept the same wherever possible. They learn which seat you like on the bus and which shops get too busy after 11am. Ask for a change at any time, and you won't be asked why.

All of them hold a current NDIS Worker Screening Check, plus first aid and CPR certificates.

How it sits in your plan, and who can use us

Assistance with social and community participation is core funding, so it is flexible across your core supports budget. If you want to build the skills to do more of this on your own, that is a separate, capacity building category. Our page on increased social and community participation explains the difference.

Plans managed by the NDIA, by a plan manager, or self-managed are all fine with us. Not sure what being registered changes? Read registered vs unregistered NDIS providers.

What community participation costs

Our prices follow the NDIS Pricing Schedule 2026-27 and never go above the price limits. You get a written quote and a service agreement before anything starts.

Your first outing

We reply within 2 business days, then meet you at home or somewhere local for a coffee within about a week. First outings usually happen 2 to 3 weeks after first contact. We often start close to home, with somewhere you already know, such as the shops around Charlestown.

Families can read how starting with us works. Coordinators can send details through the referrals page.

I asked for weekend community access and was told straight out it was a three-week wait. I'd rather that than a yes that falls over.

Support coordinator, Newcastle

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Questions about Out in the community

Can't see your question? Ring and ask a person. A team leader answers, Monday to Friday.

(02) 5550 6138

What is community participation in the NDIS?

It is support to get out and take part in your community and in group or social activities. In an NDIS plan it appears as Assistance with social and community participation, a category in core supports. The NDIS describes it as funding you might use to pay support workers to help you engage in your community and personal interests.

Who pays for the coffee or entry fee when a support worker comes out with me?

NDIS funding can't be spent on day-to-day living costs, so your own coffee, meal or ticket is yours to pay. The support worker's time is what your plan pays for. How the worker's own costs on an outing are handled, such as their entry to an event, is something we agree with you in writing before the first outing.

Can an NDIS support worker drive me places?

Some outings use the bus or light rail, some use your car, and some use the support worker's car. Which one, and any cost that goes with it, is agreed in your service agreement before the first outing. We do not offer transport on its own, only as part of an outing or appointment we are supporting.

What is the difference between community access and community participation?

In everyday talk they mean the same thing: support to get out and do things in your community. Community access is a name many people and providers use. On an NDIS plan, the category is called Assistance with social and community participation.

Can I go out with a support worker on the weekend?

Yes. Our shifts run seven days, from 6am to 10pm, so Saturday sport or a Sunday market is possible. Weekend shifts can be in higher demand than weekdays. Our capacity line shows what's open right now.

Can my support worker come to church or a club meeting with me?

Yes. Church, a club meeting, a sports game or a volunteering shift are all places a support worker can come with you. They are there to support you, so you decide how involved they are. Some people want company the whole time, others want help getting there and settled, then space.

Talk to a person about support

Ring and a team leader answers, Monday to Friday. Or start with a short form, and we reply within 2 business days.