Easy Read: your service agreement
This page is in Easy Read. It tells you about the service agreement you make with us. You can ask someone to read it with you. Our full guide to service agreements has more detail.
This page is in Easy Read. It tells you about the service agreement you make with us. You can ask someone to read it with you. Our full guide to service agreements has more detail.
A service agreement is a paper about your support.
We write it with you.
It uses easy words. You can ask for an Easy Read copy.
What help you will get.
Which days and times we come.
How much each help costs. Your NDIS plan pays.
How to change the help you get.
How to stop, and how much notice to give us.
What to do if you are not happy.
Take your time. You do not have to sign straight away.
Ask us about anything you do not understand.
You can ask family, a friend or your support coordinator to read it with you.
Sign it only when you are happy.
We give you a copy to keep.
You can ask to change it at any time.
We look at it together before your NDIS plan ends.
This is a demo: Glenrock Support is not a real business.